Privacy Policy
How we collect, use, and protect your data
1. Introduction
Reforma Perfecta ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We comply with the General Data Protection Regulation (GDPR) and Spanish data protection laws (LOPDGDD).
2. Data Controller
Company: Reforma Perfecta
Address: Torrevieja, Alicante, Spain
Email: smart.master1323@gmail.com
3. Information We Collect
Personal Data You Provide
- Name (when submitting contact form)
- Phone number (when submitting contact form)
- Email address (optional, when provided)
- Message content (when contacting us)
Automatically Collected Data
- IP address (anonymized for analytics)
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type (mobile, desktop, tablet)
4. How We Use Your Information
We use the collected information for:
- Responding to your inquiries and requests
- Providing quotes and service information
- Improving our website and services
- Analyzing website traffic (anonymized)
- Preventing fraud and ensuring security
- Complying with legal obligations
5. Legal Basis for Processing
- Consent: For contact form submissions and cookies
- Legitimate Interest: For website analytics and security
- Contract Performance: For providing requested services
- Legal Obligation: For compliance with applicable laws
6. Data Sharing
We do not sell your personal data. We may share data with:
- Google Analytics: For website analytics (anonymized IP)
- Microsoft Clarity: For user behavior analysis
- Email Service Provider: For processing contact form submissions
7. Data Retention
- Contact form submissions: 3 years or until request for deletion
- Analytics data: 26 months (Google Analytics default)
- Cookie consent: 12 months
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at: smart.master1323@gmail.com
9. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption for all data transmission
- Secure hosting infrastructure
- Access controls and authentication
- Regular security updates
10. Cookies
We use cookies to improve your experience. For detailed information, please see our Cookie Policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: smart.master1323@gmail.com
Phone: +34 663 101 920
12. Supervisory Authority
You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):
Website: www.aepd.es
Last updated: December 2024